Last updated: 14 May 2026
These Terms govern your use of this website and the digital products sold here. The site is operated by Subelo Media LTD (HE 480219), Archiepiskopu Makariou III, 84, Office 1, 6017, Larnaca, Cyprus, under the brand "The Bug Company" / "Doug Pest Control." By placing an order, you agree to these Terms. If you don't agree, please don't use the site.
We sell digital products — PDF ebooks delivered to the email you provide at checkout. Delivery is automatic and typically instant. You receive a confirmation email containing the download links. If your email doesn't arrive within 15 minutes, check your spam folder, then contact support@thebugcompany.co and we'll resend it.
All prices on this site are in US Dollars (USD) and are inclusive of any applicable VAT calculated at checkout based on your country. Payment is processed by Stripe. We accept the major card networks and any other method Stripe makes available in your country. Each purchase is a one-time payment — there are no subscriptions, no recurring charges, and no hidden fees.
Our full refund policy is documented in our Refund Policy. In short: digital products are final sale once delivered. By completing your purchase you expressly request immediate access to the digital content and acknowledge that you lose the EU 14-day right of withdrawal under Article 16(m) of the Consumer Rights Directive. Exceptions for technical issues and wrong-purchase situations are described in the Refund Policy.
All content on this site and in the ebooks — including text, illustrations, layouts, brand elements, and protocols — is owned by Subelo Media LTD and protected by copyright. Your purchase grants you a personal, non-transferable, non-exclusive license to read and use the ebook for your own household. You may not redistribute, resell, share publicly, post online, or create derivative works without our prior written permission.
"Doug" is a channel persona. The author is not necessarily a licensed pest control professional in your jurisdiction. The ebook was created with AI assistance and is provided for educational and informational purposes only. It is not professional advice. Results vary based on the structure of your home, climate, severity of infestation, and how closely you follow the protocol. Always read product labels, follow local regulations, and consult a licensed professional for severe infestations, structural damage, or situations involving children, pregnant women, immunocompromised individuals, or pets sensitive to the materials discussed.
To the maximum extent permitted by law, our total liability to you for any claim arising from your use of the site or the ebook is limited to the amount you paid for the product. We are not liable for indirect, incidental, special, or consequential damages, including loss of property, business interruption, or personal injury arising from your application of the protocol. You assume full responsibility for the safe handling of any materials referenced in the ebook.
These Terms are governed by the laws of the Republic of Cyprus, without regard to conflict-of-law principles. Any dispute arising from these Terms or the use of this site is subject to the exclusive jurisdiction of the courts of Larnaca, Cyprus, except where applicable consumer law in your country of residence grants you additional non-waivable rights.
We may update these Terms from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated by email where appropriate. Continued use of the site after changes constitutes acceptance of the revised Terms.
For any question about these Terms, write to support@thebugcompany.co.